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Welcome to RnR Fusion Media Host's new support application, ClientExec! From within, you can request assistance or browse our Support Knowledge Base for immediate answers to the most common questions and issues. If you cannot find an answer to your question in our Public Knowledge Base please fill out a support ticket to the left and a member of our support team will respond to your request shortly.
Posted by Russ Tapp
The Files In Your Account When you initially log into the root of your account, dependant upon the method which you choose to log in, you will see various hidden files and directories, among them, the two that hold the most importance are the public_html and public_ftp directories. DO NOT DELETE OR RENAME any of these directories or any hidden files that you may find. These directories are automatically setup by the system and required in order for your account to function. Deleting or renaming any of them will cause fatal errors that can only be repaired by deleting and resetting your account.
Yes, you will need to change the name servers of the domain from your domain control panel or ask your domain registrar to change the same for you.
No. Unless you request to transfer registrar's we will not change your registrar.
You can change the DNS servers and the Organization, Billing, Admin, and Technical contacts at any time, and without paying any fees.
A parked domain name is an additional domain name that leads to the same place as the main domain name for your account.
No. Unless you request to transfer registrar's we will not change your registrar.
A parked domain name is an additional domain name that leads to the same place as the main domain name for your account.
Yes, you will need to change the name servers of the domain from your domain control panel or ask your domain registrar to change the same for you.
You can change the DNS servers and the Organization, Billing, Admin, and Technical contacts at any time, and without paying any fees.
Domain registration gives you a name to identify your website, but you still need a place on the Internet to store your actual website.